Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Model ethical work practices
  2. Initiate professional development and improved work practices
  3. Initiate quality activities
  4. Emphasise importance of hygiene and infection control

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes knowledge of

Ethical and legal implications of work

Measures for managing and monitoring infection control

Processes for developing and managing workplace policies and procedures relating to specific aspects of work performance including

correct hygiene procedures

discipline procedures

management of unsatisfactory performance

Time management strategies to set priorities

Essential skills

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes the ability to

Appropriately communicate and coach on ethical decision making and consultation

Develop staff knowledge and application of OHampS and hazard identification

Integrate learning from the broader health profession into improved work practices

Manage workplace issues and problems

Provide leadership in the development and communication of policies and procedures

Take into account and promote appropriate use of opportunities to address waste minimisation environmental responsibility and sustainable practice issues including practices to ensure efficient use of resources

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this competency unit

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Consistency of performance should be demonstrated over the required range of situations relevant to the particular workplace

Access and equity considerations

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on health of Aboriginal andor Torres Strait Islander clients and communities


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Issues relevant to client rights and responsibilities may include:

Access to appropriate and equitable care

Personal dignity

Privacy, confidentiality and consent

Personal safety and security

Knowledge of the identity and professional status of individuals providing services

Behaviour of relatives and friends

Provision of accurate information

Keeping appointments

Complying with instructions

Respect for the rights of other clients and staff

Type of work role should consider:

Level of responsibility (ie sole practitioner or employer)

Clinic guidelines

Individual awards and benchmarks

Legal/legislation relevant to work area

Accreditation standards

Workplace context may be:

Public or private practice

Community or regional service

Specialised service or organisation

Designated skill development includes:

Hazard control

Manual handling

First aid

Cultural awareness

Infection control

CPR

Emergency response

Quality improvement

Discrimination

Grievance

Waste management

Customer service

Communication

Others

Standards may include:

Industry standards

OH&S

Qualification standards

Relevant health regulations

Personal hygiene may include:

Washing hands according to specified standards

Personal protective equipment (PPE)

Standard and additional precautions

Clean uniforms worn correctly